Effective Date: 5 August 2026

Latoya Latimer Catering ("we", "our", "us") respects your privacy and is committed to protecting the personal information you provide when using our website, placing catering orders, or contacting us.

This Privacy Policy explains what information we collect, how we use it and the choices you have regarding your personal information.

1. What Information We Collect

We may collect personal information including:

• Name

• Business name (where applicable)

• Email address

• Phone number

• Delivery or event address

• Billing information

• Catering order details

• Dietary requirements or allergy information provided by you

• Any information you include in enquiry forms or emails

We may also collect non identifying information such as your IP address, browser type and website usage through cookies and analytics tools.

2. How We Collect Information

We collect personal information when you:

• Submit an enquiry through our website

• Place a catering order

• Contact us by phone or email

• Subscribe to marketing communications

• Interact with our social media pages

3. How We Use Your Information

We use your information to:

• Respond to enquiries

• Process catering orders

• Arrange deliveries and event services

• Communicate about bookings or orders

• Send invoices and process payments

• Improve our website and customer experience

• Meet our legal and business obligations

We will only use your personal information for the purposes for which it was collected unless required by law.

4. Payments

Payments may be processed through secure third party payment providers. We do not store your full credit or debit card details.

5. Cookies and Website Analytics

Our website may use cookies and analytics services such as Google Analytics to understand how visitors use our website and improve its performance.

You can disable cookies through your browser settings, although some parts of the website may not function correctly.

6. Marketing Communications

If you choose to subscribe to our mailing list, we may occasionally send updates, special offers or news.

You can unsubscribe at any time using the unsubscribe link or by contacting us directly.

7. Disclosure of Information

We do not sell or rent your personal information.

We may disclose your information to trusted third party providers where necessary, including:

• Payment processors

• Website hosting providers

• Email service providers

• Professional advisers including accountants or legal advisers

• Government authorities where required by law

8. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

While we work to keep your information secure, no online transmission or storage system can be guaranteed to be completely secure.

9. Access and Correction

You may request access to the personal information we hold about you or ask us to correct inaccurate information by contacting us.

10. Third Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page with the revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Latoya Latimer Catering
ABN: 79 237 627 752
Email: latoyalatimercatering@gmail.com
Phone: 0421 443 349